Return Policy
30-Day Refund Policy
At Nox47, customer satisfaction is important to us. If you are not completely satisfied with your purchase, you may return your product within 30 days of the date it was delivered for a full refund of the product purchase price.
30-Day Money-Back Guarantee
You may request a return within 30 days of delivery, whether the product has been opened or unopened.
To begin a return, please contact our Customer Service team within the 30-day period. We will provide you with return instructions and the appropriate return address.
How to Qualify for a Refund
To be eligible for a refund:
- You must contact Customer Service within 30 days of the date your order was delivered.
- The product must be returned to the address provided by Customer Service.
- Please include your name and order number with your return so we can properly identify your account.
Customers are responsible for return shipping costs unless the product received was damaged, defective, or incorrect.
Refund Processing
Once your return is received and processed, your refund will be issued to the original payment method used for your purchase.
Please allow 5–10 business days after a refund has been issued for it to appear on your account. Actual posting times may vary depending on your bank or card issuer.
Shipping and Handling
Original shipping and handling charges are non-refundable unless the product was damaged, defective, or incorrectly shipped, or where otherwise required by applicable law.
Damaged, Defective, or Incorrect Orders
If your order arrives damaged, defective, or incorrect, please contact Customer Service as soon as possible. We will work with you to resolve the issue through a replacement or refund.
Contact Us
To request a return or for questions regarding your order, please contact:
Nox47 Customer Service
Phone: 866- 223- 2864
Email: help@nox47.com
Please have your order number available when contacting Customer Service.
